Videos

Transform Your Customer Service in Just 7 Days | Free 7-Day Mini Course
How Empathy Can Revolutionize Customer Service
𝗔𝗿𝗲 𝗬𝗼𝘂 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗦𝗸𝗶𝗹𝗹𝘀?
Why Customer Service Is Important The Heartbeat of Every Business
7 Golden Principles of Exceptional Service
Richard Branson Reveals His Customer Service Secrets 
Why The Best CEO’s Invest in Customer Experience
Amazon CEO: Focus on customer is key
Ritz-Carlton founder: ‘Caring for the customer doesn’t cost anything’
Creating WOW Moments at the Ritz-Carlton: The job of Guest Services
The Secret to Outstanding Customer Service | Simon Sinek
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr.
The Secret Ingredients of Great Hospitality | Will Guidara | 
How to Speak So That People Want to Listen | Julian Treasure 
The SERVICE in Customer Service | Simon Sinek
The Future of Service Is Care