Our Services & Programs
Transform Your Customer Service. Transform Your Business.
From free tools to full business transformation — all in one place.
Today’s customers expect speed, empathy, and excellence in every interaction. If you can’t deliver that, your competitors will. That’s why I’ve created a complete range of tools, training, and consulting — from free quick wins to full-scale transformation programs — so you can start improving today, no matter your budget.
Start Free & See Results Fast
No cost. No risk. Immediate value.
Why start here?
You’ll get real, measurable wins within days — and a taste of what’s possible for your business.
Take the ELEVATE Customer Service Scorecard™
How strong is your customer service really?
In less than 3 minutes, discover how your Customer Service stacks up and get a personalised report with tailored recommendations to help you improve, grow, and scale.
7-Day Mini Course
Bite-sized daily lessons packed with proven frameworks to boost service quality.
AI Customer Service Coach Tool
Your 24/7 virtual coach — handle tough customers, train your team, and get expert advice instantly.
Free Newsletter
SUBSCRIBE TO OUR BLOG NEWS UPDATES NOW and be the first to receive exclusive insights, tips, and updates to elevate your customer service skills.
Our Signature Solutions for Service Excellence
Transform Your Service Excellence: Explore Our Expert-Crafted Solutions
Check Out Our Digital Products (£15 – £150)
Small investment. Big improvement.
These ready-to-use tools and training will help you implement service excellence immediately.
Elevate Your Customer Service – Book
The ultimate guide to my proven ELEVATE™ Framework and customer service mastery.
Discover actionable strategies to revolutionize your approach to customer service. This book is your blueprint to building meaningful connections and delivering service excellence.
Elevate Customer Service Video Course
Step-by-step video training to implement change faster.
Learn proven techniques and frameworks to elevate your customer service skills. This video course offers practical tools to achieve outstanding results in every interaction.
Customer Service Fix Kit for Small Business Enterprises, Founders and Start-Ups
A comprehensive kit designed to empower founders to revolutionize their customer service. Packed with practical tools, checklists, and actionable strategies, this kit helps you fix customer service issues and create loyal customers who love your brand.
Assessment Checklist
Customer Communication Scripts
Service Recovery Strategies
Customer Feedback Toolkit
Implementation Roadmap
AI Services (£150 – £450)
Quick wins that pay for themselves in weeks.
Why pay £200–£1,500/month for SaaS bots when you can own your AI solution outright?
AI Support Audit & Playbook – From £150
Personalised review of your service processes + a PDF roadmap showing exactly where AI will save you time and money.
AI Chatbot Setup (Done-for-You) – £250–£450
Fully customised chatbot trained on your website content, FAQs, and customer queries. Live in just 3 days.
“Live in 3 days. No expensive monthly fees. 70% query automation.”
Check Out Our Programs (£900 – £1,800)
Deep skills. Better systems. Immediate impact.
Program
Price
Power Workshop Series – Impact Masterclass (90 mins)
Power Workshop Series – Skill Sprint (Half-Day)
Power Workshop Series – Full-Day Impact Lab
Certification Training Course (1-Day)
Premium AI Customer Service Program (4 Weeks)
£450 ++
£900++
£1,500++
£1,500++
£950–£1,500
Training & Consulting (£2,800 – £12,000)
The complete transformation your business deserves.
For businesses ready to lead their industry.
Coming Soon
For leaders ready to dominate their industry.
The Ultimate Customer Service Masterclass
(High-Ticket Online Program)
Multi-module, high-impact training designed for long-term mastery.
Why Work With Coach Junid?
Real-World Experience
30+ years across finance, retail, education, and business consulting.
Proven Frameworks
Proprietary methods like ELEVATE™, L.I.S.T.E.N.™, RESOLVE™, and more.
Flexible Delivery
From digital downloads to live workshops and full-scale consulting.
Results That Stick
Focused on measurable improvements, not just theory.